Shipping Policy

1. Fast, Free Shipping on Orders Over $99*

Place at least $100 of items marked as "eligible for free shipping" in your shopping cart.
Shipping Methods: FedEx Ground | UPS Ground | USPS Flat Rate Delivery.
Parts must ship domestically within the contiguous 48 states to a single address.
Oversized or overweight items are excluded from free shipping (e.g., Trailer Metal Mesh, Bumpers, Hoods, Fuel Tanks, Trailer Axles, Tires, Bulk Assemblies).
Free shipping applies to standard ground shipping only. Expedited shipping options are available at an additional cost.
Free shipping only applies to online orders unless otherwise specified.
Haulk Depot reserves the right to modify or discontinue the free shipping offer at any time without prior notice.

Orders under $100: Variable rates apply, based on method chosen at checkout and package weight/dimensions.
Orders $100 or more: Marked as “eligible for free shipping” – Basic Ground Shipping.
Freight (LTL) orders: Ineligible unless specified otherwise.

After shipping, parts arrive within 2-5 business days as per carrier delivery schedules.
A tracking number will be provided once the order has shipped.
Delivery times are estimated and may vary due to factors beyond our control, including carrier delays, weather conditions, or high order volume.
Signature may be required for high-value or freight shipments.

Orders are processed within 3 hours.
Orders placed after 3:00 PM CST will ship the next business day.
Orders placed at least 5 hours before dispatch may ship the same day.
If you need to request expedited shipping, contact sales@haulkdepot.com before placing your order.

For any questions, contact: sales@haulkdepot.com.

If parts are damaged upon arrival:

All damage claims must be reported within 48 hours of delivery. Failure to report damages within this timeframe may affect eligibility for replacement or reimbursement.
Contact sales@haulkdepot.com and include pictures and a brief description of the damage.
If the package is visibly damaged upon delivery, do not accept the shipment and report the issue to the carrier immediately.
We will work with the carrier to resolve shipping damage claims and arrange for replacements if applicable.

If you are not satisfied with your purchase, we accept returns under the following conditions:

Returns are accepted within 30 days of delivery.
Items must be unused, uninstalled, and in original packaging to qualify for a return.
Customers are responsible for return shipping costs unless the return is due to a Haulk Depot error (e.g., incorrect item shipped).

Custom orders and special-order items are final sale and cannot be returned.
Electrical components and wiring kits are non-returnable due to safety regulations.

To initiate a return, contact sales@haulkdepot.com with your order number and reason for the return.
Once approved, you will receive a return authorization and instructions on where to send the product.

Orders can be canceled by 2:00 PM CST on the day the order was placed (with response confirmation).
Once an order has been shipped, it cannot be canceled. Customers must follow our return policy if they no longer want the item.
If canceled after 2:00 PM CST, the customer will be responsible for shipping charges to and from their address.
Custom and special-order items cannot be canceled once production has started.

Manufacturer warranties apply to listed products.
Warranty terms vary by manufacturer.
Haulk Depot does not provide direct warranties but will assist customers in contacting the manufacturer for claims.
Proof of purchase is required for all warranty claims.
For warranty assistance, email sales@haulkdepot.com with details of your claim and order information.
Phone: 1-312-800-0888

If we are at fault, we will take full responsibility to make it right.

Even if we are not, we are committed to assisting you in any way possible.